Unimog Club UK

General Topics Forums => Non Unimog Chat => Topic started by: Shaunymog 007 on November 17, 2014, 11:36:56 am

Title: Re: customer feedback
Post by: casto on May 04, 2015, 07:47:38 pm

We have to be careful of what we say as njc said. there are only a handfull of dealers out there. I've had a bad experiance with one dealer who is a muppet but I know many people will have nothing but praise for him

Title: Re: customer feedback
Post by: Emomeawp on April 24, 2015, 09:31:29 am

I read somewhere that you do not understand.

Title: Re: customer feedback
Post by: njc110381 on November 17, 2014, 12:05:10 pm

I think it's a topic that needs careful consideration. I've always been very cautious of publicly putting down a dealer because negative press can be really tough on a business and often it's only based on one experience. Other people's ideas may vary. What I will do though is make my positive experiences very clear.

Title: customer feedback
Post by: Shaunymog 007 on November 17, 2014, 11:36:56 am

i have had a look on here but could not find anything, so before i start a thread, is there already one started about customer feedback.
good and bad experiences from suppliers, dealers etc etc. as good word never seems to spread, and any bad service should be highlighted so others can avoid the same situation.
nothing slanderous, just an honest apprasal of your experiences.

what do you think?
we do this on another forum i am on, (for my classic car i have) and it really works, it has improved some suppliers and it has saved others from wasting money or time with the same problems

cheers
shaun