Unable to load photo




Author Topic: customer feedback  (Read 810 times)

Offline Shaunymog 007

  • Mog Boss
  • ***
  • Posts: 103
  • Gender: Male
  • Forum Member
    • View Profile
customer feedback
« on: November 17, 2014, 11:36:56 am »
i have had a look on here but could not find anything, so before i start a thread, is there already one started about customer feedback.
good and bad experiences from suppliers, dealers etc etc. as good word never seems to spread, and any bad service should be highlighted so others can avoid the same situation.
nothing slanderous, just an honest apprasal of your experiences.

what do you think?
we do this on another forum i am on, (for my classic car i have) and it really works, it has improved some suppliers and it has saved others from wasting money or time with the same problems

cheers
shaun

Share on Bluesky Share on Facebook


Offline njc110381

  • Mog God
  • ******
  • Posts: 1,314
  • Gender: Male
    • View Profile
  • Location: Stroud, Gloucestershire
  • My Vehicles: 1979 406.121
  • Real name: Neil
Re: customer feedback
« Reply #1 on: November 17, 2014, 12:05:10 pm »
I think it's a topic that needs careful consideration. I've always been very cautious of publicly putting down a dealer because negative press can be really tough on a business and often it's only based on one experience. Other people's ideas may vary. What I will do though is make my positive experiences very clear.

Offline Emomeawp

  • Mog Wannabe
  • *
  • Posts: 2
  • Banned Member
    • View Profile
Re: customer feedback
« Reply #2 on: April 24, 2015, 09:31:29 am »
I read somewhere that you do not understand.

Offline casto

  • Mog Guru
  • *****
  • Posts: 895
  • Gender: Male
  • Mog wannabe
    • View Profile
  • My Vehicles: land rover 110 ;) , a beautifully shaped u900 with an ugly roof, massy 698T and good old little grey fergy
Re: customer feedback
« Reply #3 on: May 04, 2015, 07:47:38 pm »
We have to be careful of what we say as njc said. there are only a handfull of dealers out there. I've had a bad experiance with one dealer who is a muppet but I know many people will have nothing but praise for him
cant beat the smell of diesel and 2stroke in the morning :)